Given the nature of our products (digital), we do not offer refunds on any of our applications purchased from: - iOS App Store - Google Play Store - Amazon App Store - Samsung Galaxy Store - Itch.io Store Or from any other digital outlet where our apps are officially being served. We adopt a 2 tier model for distributing our applications which include: - Tier 1: A Standard Free Ad supported version that you can download and try at no cost at all. This version will have limited features, and will be an accurate representation of the functionality of any paid versions. - Tier2: A Full/Pro/Deluxe version with no adverts and with all features intended included. We also ensure that end users are well informed of all application features well in advance of purchasing a Full/Pro/Deluxe license. The Full/Pro/Deluxe versions of our applications will tend to carry a lifetime license unless otherwise stated: purchase once and yours to keep forever. For further information please contact Emperortech Ltd via the official blog. Contact box is on the left panel of the page.